If the first order is a disaster, I prefer to move on and not waste time with support. If they reply politely and give detailed answers, I feel more relaxed. Otherwise they become clutter in the closet after the trend is over.
If anyone is interested in real user experiences, I sometimes write short notes about the shops I test.
You can find one of the pages here:
[url=https://inklume.xyz/why-negative-experiences-are-your-greatest-teachers-2/]
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I think sharing honest feedback helps other buyers avoid the same…